Shipments and Returns

Your order shipment


Packages are usually shipped within 2 working days after receipt of payment. Orders placed on the weekend are prepared at the start of the week. They are shipped via Colissimo (La Poste, the French post office) with a tracking number requiring no signature upon delivery. You will receive your order within 4 to 6 working days, following shipment by La Poste (the day after the parcel is shipped).

For practical reasons, it is recommended to leave your telephone number to facilitate delivery by La Poste.

The shipping fee is fixed according to the recipient country, but prices may vary if the weight of the order exceeds 3 kg.

Shipping is free for orders over €120.

The dimensions of the parcels are appropriate to ensure your items are properly protected.


Returns


In the event of a delivery error or an exchange, the product to be exchanged or reimbursed must be returned to the seller in its entirety and in the original packaging via Registered Post (Colissimo) to the following address: ZI Le Treil 612 av. du Brulhois, 47520 LE PASSAGE D'AGEN, FRANCE.
Return costs are the responsibility of the buyer. 
For more information about the terms and conditions of delivery, returns or refunds, please refer to our General Terms and Conditions of Sale.